Telecommunications Review,  January 2006
Broadband wireless can liberate
business from bandwidth blues
Breakout boxes:
Broadband wireless definitions
Wireless accountants link voice, data and client sites
BCL and TelstraClear content with existing wireless offerings


By Keith Newman

Uncertainty over unbundling, the scramble for scarce licensed spectrum and the initial high cost of moving to WiMax is putting a kink in the uptake curve of broadband wireless, the logical alternative to strangled broadband DSL.

Meanwhile customers are demanding more than fast internet from their wireless experience. They want bundled offerings, integrated voice and data and quality of service. However, there’s a real caution about commitment. While Telecom is effectively creating demand by controlling the DSL bottleneck the question is raised, what would be the impact on wireless if the cork suddenly popped out and ISPs could get equitable access to more than a capped 2Mbit/sec asymmetrical wholesale service.

Phil Josephs Siemens business development manager says a number of ISPs are amping to get into broadband wireless but operate on a shoestring budget in an unfavourable regulatory environment. "The difficulty is not about changes but whether things will stay the same." It’s a real risk with the government talking tough with Telecom over its failure to meet broadband access targets. "If you spend $20 million on a WiMax network then discover they’re going to unbundle the local loop you would wonder if you had done the right thing. Those investing in wireless will be hard pushed to turn a buck against DSL."

Because of latency issues, existing DSL access to ISPs is not suited to quality of service, voice, video and other enhanced services which are essential to adding value and recovering revenue. That’s one reason why broadband wireless has appeal and if you own your own backbone then you can control what you do with it.

Most major equipment providers are gearing up for the WiMax revolution and many already have pre-ratification product installed. There’s no disputing the strong interest in scoping out the business case for WiMax style variations, some of which already deliver extraordinary coverage for private networks, and will throughout 2006 begin to find a larger niche as a local loop alternative, and ultimately as a big brother to wifi.

WiMax leverages the licensed 3.5GHz microwave band delivering higher speeds over a much greater range than wifi. It is more robust and geared to provide quality of service for voice, data and related services. Pre-WiMax technology is already used for point to point communications between offices, warehouses, remote branches or rural areas, and for ISPs and carriers to extend their reach or create hot spots with much wider coverage and greater throughput than wifi. It can deliver more than 100Mbit/sec of clean signal up to 50km, depending on obstacles and the number of users.

Big promises for WiMax

The emerging technology is described by Intel as ‘wifi on steriods’, and in its point-to-multi-point iteration will require CPE that could break the budget of all but the major players, although may rapidly go mass market once Intel and others release integrated chipsets for mobile devices such as laptops. While the point to multipoint WiMax is capable of delivering up to 75Mbit/sec up to 16km from a single hub its most likely individual users will be sold increments of 10Mbit/sec symmetrical or less.

As various vendor equipment is tested in laboratories and ratified over the next year there will be guarantees of interoperability between different equipment, enabling users to move between networks.

 

Definitions  
WiMax IEEE 802.16 and 802.16d. Point to multi-point wide area wireless network standard due for mainstream delivery from mid-2006. Fixed wireless local loop or metropolitan wireless network standard capable of delivering a maximum 75Mbit/sec over 16km. Doesn't require line-of-sight to an access point. Offers high bit rate throughput with quality of service capability for voice, video and data streams. Pre-WiMax offerings are already in use offering high speed point to point links.
802.16e Mobile WiMax expected to be ratified by mid-2006 enabling chipsets to be embed into laptops and other mobile devices. Available from 2007
CIR/MIR Committed Information Rate / Maximum Information Rate; the quality of service or service level agreement for network capability you negotiate with your broadband wireless provider.
Broadband Typically 2Mbit/sec and beyond although Telecom still considers 256kbit/sec to be broadband, finally conceding two years ago that 128kbit/sec didn’t quality. WiMax type services could deliver up to 75Mbit/sec in optimum conditions, but more realistic is 423Mbit/sec. Typically though services will be 10Mbit/sec both ways.

 

The main local players with WiMax compatible spectrum are BCL, Wired Country-Compass, TelstraClear and Telecom. The government auctioned off nationwide management rights for three 7MHz radio frequency slices three years ago, each having two sets of licenses. TelstraClear acquired two, Vodafone got one, BCL won three (21MHz) and Wired Country had two. Compass Communications has since acquired one set from Wired Country and Telecom snaffled the remaining two 7MHz frequency bands.

Telecom applied for a clearance from the Commerce Commission but went ahead before that voluntary process was completed, putting itself in possible breach of section 47 of the Commerce Act. In other words, the government watchdog believes in Telecom’s hands the spectrum rights could substantially reduce competition in the market. Telecom insists there are no competition issues involved, as the 3.5GHz licence in question is less than 10 per cent of the available spectrum. It has no specific plans for the management rights.

Meanwhile Callplus has begun experimenting with WiMax to a limited number of subscribers in Whangaparaoa, Kaikohe and Northland with the potential to deliver voice and data over a symmetrical 50Mbit/s service. Wellington-based New Zealand Wireless begins trials this month (January) and Auckland-based National Communications is trialing Airthernet, wireless internet at speeds between 2 -10 Mbit/sec with no data caps.

Compass Communications Ceo Karim Hussona is so confident in WiMax as the way forward that he has invested his own money. He’ll spread out from the existing customer base in Hamilton, Franklin County, Manukau and Auckland’s outer suburbs to fully leverage the 3.5GHz national frequency rights, rapidly deploying pre-WiMax base stations around the country, starting in Christchurch.

Compass has been using unlicensed spectrum for internet but growing interference in those bands, and a desire to add voice meant the only way forward was to acquire licensed spectrum. Compass uses Axxcelera wireless gear, including base stations that are upgradeable to WiMax, although it’s taking a wait and see approach on CPE and WiMax itself.

Licensed to thrill

While the unlicensed bands continue to provide massive relief in the regions and outlying areas, overcrowding and interference in Auckland, Wellington and Christchurch and contention for high locations are forcing many businesses to look seriously at licensed frequencies.

Ian Hastie, wireless systems specialist with LinkIT says wireless broadband came into its own two years ago and over the next year will move into next generation deployment. "People are becoming frustrated with 2.4GHz as it became everyman’s band. Life becomes unbearable as built up areas become saturated. The big players began moving out three years ago, they couldn’t afford to stay there."

That doesn’t worry Hastie though, he’s confident the unlicensed bands remain robust and have a lot of life left, particularly in the regions where the bands are less crowded. LinkIT bought Trango Broadband equipment here which gave Compass Communications an upgrade path from 2.4GHz to 5GHz, ahead of the recent Wired Country licensed spectrum acquisition.

With Ceragon licensed technology for example LinkIT can design and build a kilometer long 1.2Gbit/sec backbone at under $30,000 a link with 155Mbit/sec point-to-point Ethernet links using unlicensed spectrum feeding sites 16kms out from the base, in a star hub, or redundant ring configuration. "That’s the evolution of the CBD environment in Wellington, Auckland and Christchurch. There’s limited tall timber, everyone wants to work off that creating their own private networks."

From a purely economic point of view he says links with Telecom or TelstraClear are a continual drain on business revenues, but if customers hook up all nodes with their own infrastructure they are in control of their own future. "They can get an excellent return on investment. A lot of regional councils are realizing this. They can stimulate connectivity options and local business."

LinkIT says it has a ‘full dance card’ including many regional broadband initiatives like SmartLinx3 in Wellington. Its intention is to establish an open, competitive, high-bandwidth infrastructure across Hutt City, Porirua City and Upper Hutt City which it believes will create economic and social opportunities. It has engaged LinkIT to deploy Trango Broadband radio products to connect clients in the area.

DIY wireless in regions

Hastie believes a lot of the MUSH funding being provided by government to promote broadband use in local communities will end up being invested in wireless. "Many larger players are putting in their own licensed links between buildings to reduce the risk of interference over shorter paths. In the regions where there are a limited number of users it’s totally different, sites operating between 0-30km can easily attach 60-120 subscribers with up to 10Mbit/sec symmetrical per customer."

ChiliAD is also seeing significiant growth in the regions where councils and businesses are fed up with the existing offerings and doing it themselves. The Taupo District Council has a wireless network between all its sites from Taupo to Turangi and out to Mangakino. "Most organisations can only afford 2Mbit circuits and the price of a 10Mbit/sec frame relay is horrendous. We provided the council with 10Mbit/sec private wireless IP network to their main sites and saved them a fortune," says ChiliAD sales manager Mike Dagg.

"Now they have integrated all their voice traffic and use computer telephony integration to give a common service using the same PBX system despite their operation being spread physically." While the council now has a 10Mbit/sec network it’s currently only using about 1Mbit/sec.

 

Wireless accountants link
voice, data and client sites

If anyone is going to get the business case right when connecting its geographically dispersed offices in an economical way it would have to be a firm of technically savvy accountants.

Prince and Partners has offices in Albany, East Tamaki, Papakura, and Auckland and had outgrown the capacity of Telecom’s Private Office service, which delivered 256kbit/sec DSL circuits, burstable to 512kbit/sec. IP telephony looked like an important direction but when Telecom quoted around $6000 a month for circuits it didn’t look good on the spreadsheet. Even converging over a single circuit would require the firm to put in expensive quality of service routers.

It asked ChiliAD to look into the wireless alternative, which would required line-of-sight vantage points. Soon it was clear a 10Mbit/sec symmetrical network could be established linking a point in the Waitakere Ranges to Papakura, a three story building in East Tamaki to a house on East Coast Bays Rd looking down into Albany, back to the Vero Tower in Auckland and on the company’s offices near the old railway station.

Today Prince and Partners own a converged wireless broadband network using an Avaya phone system which acts as a virtual PABX, allowing 50 staff to control their own communications from desktop software. Calls can follow anyone direct to their cellphone or to the desk they’re logged on to.

Prince and Partners hosts and manage three web-based application servers for its clients. "The first ting we noticed was a severe decrease in the number of phone calls going through operators in each office. Internal calls now go point to point. You can see if someone’s available and simply click to make a call," says one of the firms six partners Andrew Tuckey.

To date the company is only using 2Mbit/sec but as it involves its clients in real-time accounting and business management they’ll also have access to the network and related applications.

Prince and Partners has been running in a terminal server environment for over 20 years with Citrix Winframe and Metaframe, and is currently upgrading to the latest version. While Avaya is familiar with the client-server environment, a smooth transition in a thin client environment was not as simple as the accountants had hoped. "IP technology for phones was still relatively new so we ran into problems configuring routers and switches and getting the protocols to work. with a little engineering and head scratching we worked with Avaya to tweak the system. We also put forward a few suggestions for Avaya’s future developments in a terminal server environment," says Tuckey.

 

Chris Aspros, managing director of NZ Wireless says technology is advancing so quickly everyone wants to be released from their wires. The company is gearing up to take its subscribers from public to licensed spectrum and through a multi-million dollar upgrade process deploy IP-based networks to move more confidently into voice and other integrated services. He believes this will enable him to deliver voice at 30-40 percent below traditional market prices. The biggest impact will; be on existing frame relay services.

NZ Wirless has been active for three years using unlicensed 2.4, 5.33 and 5.8GHz bands. It has just picked up a 3.5GHz licensed spectrum for Wellington central and is in the running to broaden that coverage beyond the CBD and into other parts of the country.

Partnering to grow


It is already using the 802.16d WiMax variation and a mix of Senao bridges and Orthogon equipment. "WiMax is just a marketing buzzword, we’re purchasing the equipment now and hoping to deliver a 3.5GHz service early in 2006 with a focus on 10Mbit/sec symmetrical wireless services small to medium local and suburban businesses where people are still feeling a bit lost."

Aspros believes the market is about to go through a period of consolidation. And while the Ministry of Economic Development is currently allocating licences in the 3.5GHz band for fixed wireless access (FWA) many players see partnerships and alliances as the way forward. While the new licenses can’t be transferred, a number are already setting the ground rules between themselves. "Competition is going to be fierce."

However that kind of approach has raised concerns at the MED, forcing delays in spectrum allocation. The government received over 50 expressions of interest for selected bands of 3.5MHz spectrum by March but by December it got wind of alleged underhand tactics and hidden partnerships that might give existing broadband providers unfair advantage.

It reminded applicants of the rules prohibiting the participation of those with existing fixed wire or other broadband capabilities in the areas concerned, or with broadband assets in close proximity. It threatened to reject any application found to contain false or misleading information and even withdraw disputed licenses unless full disclosure of concerns was forthcoming.

In the meantime uncontested spectrum has been temporary allocated to NZ Wireless in Wellington central and two slices to Far North went to joint venture company Top Energy and Te Rūnanga o te Rarawa.
 

BCL and TelstraClear content
with existing wireless offerings

While BCL and TelstraClear are keeping a watching brief on the WiMax roadmap they remain confident their its existing wireless services are delivering all they need for the moment.

TelstraClear has been delivering wireless local loop services to augment its fibre network for over two years and continues to add new base stations. It uses pre-WiMax equipment from Alvarion to offer internet and private data networking using IP or its Private IP product to ‘hundreds of customers’ where the business case stacks up.

It has been trialling voice in Auckland and will look at the way forward in 2006. "We’re working to develop a voice service and waiting to see what feature sets will work with our existing equipment before committing to the next phase of WiMax. We have no intention at this stage of servicing the domestic market," says TelstraClear’s group product manager for access, Glen McDonald.

It has recently added a second base station in Nelson and four base stations in Auckland including the ASB Tower, Penrose, Henderson and Manukau as well as Rotorua, Dunedin and Napier.

Siemens is not only engaged in helping TelstraClear roll out its wireless broadband last mile network, it has had its own Alvarion network in Penrose. The ground is mainly volcanic rock and extremely difficult to dig so it’s cheaper for TelstraClear to use wireless base stations. The symmetrical 10Mbit/sec pre-WiMax solution delivers voice and data as a shared service off the carrier’s wireless backbone.

BCL says its Extend network is as good as if not better than what the rival WiMax technology may offer and plans to stick to its guns. Its nationwide Extend network covers 600,000 potential subscribers, 100,000 of these beyond the reach of DSL, and while there’s increasing demand for its services and a need to expand coverage WiMax doesn’t seem to offer any immediate advantage.

Extend operates in the licensed 2.3GHz band but until BCL sees a compelling reason to move forward with WiMax, it’ll keep its 3.5GHz frequencies in parking mode. "Performance of our network and CPE is as good if not better than WiMax at the moment," says Murray Goodman, BCL’s business manager network services. BCL’s existing base stations integrate with its management systems and it can easy add additional coverage if necessary.

BCL provides the bandwidth and CPE and resells through a number of providers including Telecom as Xtra wireless, mainly with a rural focus. There’s also been growing interest from large scale businesses where there’s no fixed line access. For example Traffic Control Systems which monitors and manages traffic light networks is working with Christchurch City Council to network 100 intersections. It’s using fixed lines in the CDB but using BCL to broaden access to video streams from IP cameras on the top of traffic lights, along with telemetry systems to control the phasing and sequencing of the lights remotely.

Goodman however insists there’s not much demand for higher speed services- the most popular is 256kbit/sec, for voice and data and up to 1Mbit/sec for customers with specialised needs. "It’s not speed that’s important it’s the quality of service and knowing if you buy 256kbit/sec that’s what you get." For example Tirau primary school in the Waikato uses symmetrical 512kbit/sec for administration, high speed internet, accessing teaching resources on the web and videoconferencing. BCL delivers QoS over the base station which is also used to service a number of farmers in the region.

"We started out with a quality network so we can manage our service and guarantee throughput. Some of our competitors run out of capacity when they get a lot of people on their network and have to add another technology later," says Goodman.

Just to be certain it’s up with the play though, BCL is talking to its suppliers Airspan and Alacatel, and watching their progress and the CPE being developed, so it’s ready if and when the WiMax business case comes into focus.

Meshed wifi is another option that is attracting a lot of interest. The approach uses a network of POPs which allows users to move around a CBD or wider area of coverage. And the technology enabling that to happen can fit under the broadband umbrella with access speeds of 2Mbit/sec and beyond. Others are going for the lowest common denominator by choosing wi-fi. As dual mode wifi /GSM and wifi/3G phones becoming available, users will be able to make VoIP calls from hotspots. Roam AD already offers this option.

There’s no doubt the smart money is on wireless, with 3G delivering serious mobile data and voice for a range of business services including video on the move. Wifi is likely to expand significantly over the next year and the use of unlicensed bands in the regions will remain a liberating force from exorbitant leased lines costs for councils and geographically dispersed businesses. WiMax and its variants will rapidly bring competition to DSL extending affordable broadband into business parks and communities across the country. With 802.16e on the horizon WiMax will not only deliver the supercharged equivalent of hot spots but eventually challenge the way we view wide area and mobile networking.


 

Telecommunications Review, Contact: Matt Freeman, Freeman Media 027-471-11113
Email: matt.freeman@ttr.co.nz 

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